BELLEVUE, Wash., Sept. 27, 2018 /PRNewswire/ — A new report from RootMetrics by IHS Markit, the gold standard for mobile performance benchmarking, reveals that T-Mobile and Verizon are leading the way when it comes to mobile experience in Portland. According to the latest 2nd Half 2018 Portland Metro RootScore® Report, T-Mobile and Verizon share awards in overall performance, network reliability, and call performance. However, T-Mobile sweeps the mobile performance awards, including outright wins in network speed and data performance, both of which the carrier has won or shared for nine consecutive reports.

RootMetrics logo (PRNewsfoto/RootMetrics)

When it comes to data performance, AT&T records the fastest median download speed in the metro area at 38.9 Mbps, allowing a subscriber to download a high-definition TV show in about two minutes. However, the Data Performance RootScore Award-winner, T-Mobile, records the fastest median upload speed at 13.4 Mbps.

“Our latest report showcases a heated competition between T-Mobile and Verizon in Portland,” said Doug King, director of business development at RootMetrics. “Luckily for mobile users in the metro area, it’s clear that all of the carriers are making network reliability and data performance a top priority, ensuring that consumers throughout the metro area have a seamless mobile experience, no matter how they’re using their devices.”

This is the fifteenth time RootMetrics has tested the mobile networks in Portland and isued findings for the metro area. RootScore Reports provide a scientific, independent, consumer-focused assessment of mobile network performance.

Mobile Performance You Can Depend on

Reliability and speed are crucial to a consistently good mobile experience. RootMetrics indicates performance in these key areas with its network reliability category, a combination of results from data, call, and text tests; and its network speed category, which examines results across testing of data transfers, downloading email, and web/app tasks. While all four carriers earn excellent scores of 97.2 and above, Verizon and T-Mobile ultimately share the Network Reliability RootScore Award. T-Mobile also earns the Network Speed RootScore Award outright, which the carrier has won or shared for nine consecutive reports.

Data Performance

The data performance category reflects how well networks perform in downloading and uploading data, performing email tasks, and downloading files that approximate loading typical webpages or apps. T-Mobile wins the Data Performance RootScore Award outright and records the fastest median upload speed at 13.4 Mbps. However, AT&T records the fastest median download speed at 38.9 Mbps.

Call and Text Performance

Call and text capabilities are fundamental to a strong mobile experience. Call performance testing is based on how reliably each network can place and maintain calls, while text performance measures how reliably and quickly consumers can send and receive text messages. Verizon and T-Mobile share the award for call performance, while all four carriers share the Text Performance RootScore Award for the fifth consecutive report.

Comprehensive Testing

To evaluate the mobile experience in Portland, RootMetrics conducted tests across all hours of the day and night from August 16 through August 25. Using smartphones purchased off the shelf at carrier stores, tests were conducted indoors at 63 locations and while driving 964 miles. For details about RootMetrics testing, see the methodology section of the RootMetrics website.

About RootMetrics®
RootMetrics®, by IHS Markit, is mobile analytics that measures mobile network performance and offers insights into the consumer mobile experience. RootMetrics provides data on mobile network performance to help the networks improve and give consumers an end-to-end look at mobile performance. To ensure that RootMetrics testing reflects real-world mobile usage, testing is conducted based on where, when and how consumers use their smartphones most often.

© 2018 RootMetrics. All rights reserved.

Lori Niquette for RootMetrics


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